Privacy Policy

Effective Date: June 1, 2025

Quest Geothermal (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:
Contact us through our website or by phone
Request a consultation or quotation
Subscribe to our newsletter
Apply for rebates or government incentive programs through us

The personal information we collect may include:

Name
Email address
Phone number
Home address
Project details related to your geothermal installation

We may also collect non-personal data such as:

Browser type and version
IP address
Time and date of visit
Pages visited and referring website

2. How We Use Your Information

We use your personal information to:

Provide consultations and quotations
Deliver geothermal installation services
Communicate with you about your project or inquiry
Process rebate or government incentive applications
Improve our website and customer service
Send updates, newsletters, or promotional materials (only if you opt-in)

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Government agencies or rebate program administrators (only with your consent)
Service providers or contractors who assist with your installation
Legal authorities if required by law or to protect our rights

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your user experience and gather information about site traffic. You can adjust your browser settings to disable cookies, though some features of the site may not function properly as a result.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Quest Geothermal
Phone. (905) 868 9997
Fax. (905) 868 9799
Toll Free. 1 877 658 9997
E-mail. info@questgeothermal.com